Q. How do purchase my order on the site?
A. To order your purchase :-

1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next you'll need to choose your payment method then click “next” button.
7. After the steps before this have been done, you need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?
A. kareforu.com offers various kind of Payment Methods as shown below :-
1. Credit/Debit Card
- Via Ipay88 (Visa or MasterCard / Internet Banking/ Boost Wallet/Grab Pay/ TouchNGO) 

2. Invoice / Cheque / Offline Bank Transfer

Bank : OCBC Bank (M) Berhad
Bank Account : 7071324205
Account Name :  KARE FOR U SDN BHD

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : dm@kareforu.com

Note: Your purchased products will not be delivered until we have this confirmation.

3. DuitNow

You may scan and email us the above info to Email Address : dm@kareforu.com

Note: Your purchased products will not be delivered until we have this confirmation.

Q. How to change my account personal information and shipping address?

     - Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

Q. I forgot my password for my account. What should I do to retrieve it?

1. Click on “Lost Password?” and enter your email ID that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that has been made?
A. Yes,  only if the order is still in pending status.

- Please send an email to our customers service at dm@kareforu.com

with the message titled “Request to cancel order” in order to inform us about the cancellation.
- Orders that are in shipping or shipped status will not be cancelled.


Q. What is the product's transaction currency?
A. All transaction are done in Ringgit Malaysia (MYR)

Q. How long does the delivery usually takes?
A. Order delivery lead time as below :
   - West Malaysia: 3 to 5 working days
   - East Malaysia: 5 to 7 working days

Q. I still have doubts!
A. Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to dm@kareforu.com with your questions.